Mission Statement

Our mission at American Kiosk Management is to create shareholder value by providing our employees and customers the highest quality products and service. We inspire and nurture the human spirit while building trust and a lifetime of relationships.

We are innovative, creative and live by the motto, “To whom much is given, much is expected.”

Vision Statement

American Kiosk Management strives to enhance our leadership position in the Specialty Retail Industry. We seek to expand the products and services we represent and adapt to the ever changing retail industry. Our commitment is to optimize the sales profitability and growth of all stakeholders. We do this by increasing the number of lives we change, developing and retaining the highest quality talent and enriching lives. We will continue to support worthwhile causes and our communities.

Core Values

  • INTEGRITY AND ETHICS: We act with honesty and integrity, not compromising the truth. We have high moral and ethical standards and we are above reproach.
  • CUSTOMER SERVICE EXCELLENCE: We provide outstanding customer service to our customers and to each other. We live by the motto “Our customers do not care how much we know, until they know we care.”
  • TEAM WORK AND FUN: We are committed to having fun while working together toward our common goals.We believe humor is essential to success and work should be fun. We support and care for each other both personally and professionally.
  • LEADERSHIP AND DEVELOPMENT: We strive to develop leaders that create value. They give their all to the success of the team and communicate the company’s vision. Leaders empower their team to greatness.
  • ACCOUNTABILTY: We are accountable for our actions. We manage the financial affairs and corporate assests of our organization with the highest standards and the utmost integrity.
  • ENTHUSIASM AND PASSION: We are engaged,enthusiastic and passionate about helping our customers and team members feel better about themselves.
  • DIVERSITY: We value differences and demonstrate respect for all human beings.
  • HUMILITY: We act without ego and serve others readily and cheerfully.
  • RECOGNITION: We inspire our team members daily to strive to expand their capabilities and acknowledge them to their accomplishments.

    • Our Winning Culture

    American Kiosk Management (AKM) strongly believes in its employees and products. Our guests are loyal to our brand because we provide the best customer experience and they trust and know the quality of our products. Our brand shows the world, whether customer or candidate, who we are. Culture is a critical element of our organization’s effectiveness and leaves a lasting impression on individuals inside and outside the organization. Every time we interact with guests or one another, we create an experience that either strengthens or erodes AKM’s integrity – people make it happen. Our employer brand must articulate our commitment to our employees and guests. To that end, AKM is on a mission to build a Winning Culture!

    AKM is committed to hiring and retaining individuals that are responsible for behaving ethically and dedicated to organizational effectiveness. Essentially, it’s about a relationship, between our business and our people. We encourage employees at American Kiosk Management to act like owners of our company. We want them to feel valued and a sense of accomplishment. Individuals working for AKM will experience an emotional connection that will motivate their commitment to deliver our customer brand. They have a winning mind set and make lasting positive impressions with our guests. AKM employees know and understand our values, are conscious of their actions and demonstrate our employer branding in everything they do! Our winning culture requires employees to demonstrate the following culture traits to characterize how our company will conduct business on a day to day basis:

    • Dedicated to the best customer experience
    • Fully engaged in the business and focused on building value
    • Act with urgency
    • Work smart
    • Positive approach and outlook
    • Inspire creativity and passion
    • Take responsible risks and find better ways to solve problems
    • Excited about what they do
    • Fun-loving
    • Remain responsive to change
    • Embrace Core Values

    Every employee at AKM has the opportunity to positively or negatively influence how a customer perceives our business and our brand. Employees create visual images of what our brand conveys by their presence, tone of voice, smile, how they are dressed and many other actions such as how much attention they are giving to the guest to name a few. Customers hear and see our employer brand in a friendly and interested voice. We want AKM employees to thoroughly understand our products and embrace a winning culture. If employees care about our guests, they will stand behind our products and live the brand in every interaction they conduct. Our employees are the link between each other, our company and the guest; they are the reason we remain a viable and profitable company. They are accountable to bring the brand to life so that everyone around them can feel it and reflect our winning culture.